Legal & Company Information

How to raise a complaint, and who you are dealing with.

Complaints

If something has gone wrong, email hello@whirlwindai.xyz first, since most things are faster to fix directly.

You may also submit a complaint through the Portuguese electronic complaints book (Livro de Reclamações Eletrónico): livroreclamacoes.pt.

Alternative dispute resolution

In the event of a consumer dispute that we cannot resolve between us, you may refer the matter to the following alternative dispute resolution entity:

Entity: Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)
Website: https://www.cniacc.pt

More information on consumer dispute resolution in Portugal is available from the Direção-Geral do Consumidor at consumidor.gov.pt.

This website and Whirlwind are operated by R BEATTY, NIF 314077740, Alvor, Portugal. Contact hello@whirlwindai.xyz · Terms · Privacy